Hulu videos not playing all the way through

12 replies [Last post]
TJ
User offline. Last seen 1 day 24 min ago. Offline
Joined: 2009-03-25

I have been having a problem with Hulu lately. I am watching a video for a while when all of a sudden a black screen appears with a message about the video not being available and clearing my video cache. This has happened the last two times I have accessed Hulu through Zinc, while watching an episode of Better off Ted, and an episode of Fringe. I exited Zinc and watched the episodes on Hulu without any problems. Any idea what is going on?

TJ

jlm
jlm's picture
User offline. Last seen 5 weeks 1 day ago. Offline
Joined: 2008-04-03

yes. Hulu changed something. We're working on it.

Jeremy@ZV

Cadis
User offline. Last seen 16 weeks 3 days ago. Offline
Joined: 2010-01-28

I just downloaded Zinc a week ago along side of three or four other Tv and media centers. I preferred Zinc over the others and am glad to hear that you are working on this problem. I'm also glad I can stop trying to fix the problem which is not on the user's (my) end.

Thankyou for a great program.

rsmiley
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User offline. Last seen 3 weeks 3 days ago. Offline
Joined: 2009-03-31

Hi Cadis,

Has this stopped happening? We saw this problem in cases where Hulu let you watch an ad before the program instead of watching ads in the middle of the program. For instance, if you used "H&R Deduct-o-vision", for 24 hours you would not see any ads, but Zinc would show you an error after 10 minutes or so.

Since it's been over 24 hours, you should be back to seeing regular ads, and the problem should be gone.

grose
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User offline. Last seen 3 hours 27 min ago. Offline
Joined: 2009-03-09

We are looking for test cases associated with this problem. Specifically the advertising experience. Other there other ad experiences besides the H&R Block deduct-o-vision that users have encountered this problem with? Please let us know the ad experience and the show watched when you have had problems.

kmilby
User offline. Last seen 27 weeks 4 days ago. Offline
Joined: 2010-01-14

The same thing has been happening with me. Please let me know when it is fixed.

You guys are the best.

Thanks

rsmiley
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User offline. Last seen 3 weeks 3 days ago. Offline
Joined: 2009-03-31

We've turned off some Hulu customizations, so you should be able to watch the whole show now. Unfortunately, we had to turn off the auto-fullscreen and remote control functionality for now. Hopefully we'll be able to re-enable that soon!

tsojermark
User offline. Last seen 24 weeks 5 days ago. Offline
Joined: 2010-01-23

Hi I received the same time out after watching any where between 16 to 22 minutes of the 1st epsode of 1 Adam 12 from HULU. The system that came up with the clear browser history or cache error was on a Vista Home premuim system with 2 gb memory. I was able to watch the full episode with no errors on a windows XP Home pc. I then went back to the Vista system and used the fire fox version of ZINC and no error. The error was only on ZINC pc application on Vista. I have Vista on a laptop and want to use that pc because its easy to hook up on a TV.

P.S> I have a Samsung with Yahoo widgets - is ther any word when the samsung yahoo widget will be ready that is my goal.

rebeltaz
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User offline. Last seen 1 week 2 days ago. Offline
Joined: 2009-09-21

I am getting this message now as well... ???

Derek Tombrello
www.RobotsAndComputers.com

JohnathanStein
User offline. Last seen 22 weeks 5 days ago. Offline
Joined: 2009-09-01

This is coming up repeatedly, now. First, once when watching the latest episode of "V", then every 5-10 minutes while trying to watch a two-part episode of "Sanctuary".

I closed Zinc each time, but nothing works. Have all the latest software/updates.

Is this fixable?

carl
User offline. Last seen 8 weeks 1 day ago. Offline
Joined: 2008-04-29

We are working on another fix and hope to have it out shortly. Thank you for your patience.

I encourage you to do your own research regarding Hulu content and third party players.

Carl
Zinc Project Lead

Ruzzian
User offline. Last seen 22 hours 56 min ago. Offline
Joined: 2010-08-29

This problem is back again. I have had America's Got Talent stopping for no reason on Hulu. Its done it on several episodes now. Any idea of a fix? I have tried rebooting the computer but it still happens.

matticus763
User offline. Last seen 3 days 15 hours ago. Offline
Joined: 2010-08-04

Yeah, I'm having the same trouble with multiple Hulu shows. It started yesterday and continues today.

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