I can’t access my favorites with Beta-5! What should I do?

At Beta-5 your favorites and history are securely stored in the cloud so that you can access them from any Zinc enabled device. Our servers are offloading your local machine the burden of searching for new episodes which improves video playing performance. The first time you access favorites within a session the show information is downloaded to you local storage (cache) for quicker access. If you have many shows in your favorites this process could take up to a minute during which you will see the Please Wait and spinning circles. Our performance team is looking at ways to optimize this operation. Subsequent access to the favorites will be much faster as only those shows where new videos have been published will be downloaded.

However on rare occasions we have witnessed cases where the migration from an earlier revision of the local database has resulted in corrupted local storage. You can remove the local storage file and Zinc will automatically recreate the file.

See the Troubleshooting: Deleting your local favorites and history cache.

To understand which is the right file to remove see Understanding the differences between Zinc's Standalone windows application and Firefox with the zinc extension.